EMU 4XT Ultra problem with Screen

Hi everybody I’ve just received my EMU 4XT Ultra but it has been probably manhandled during delivery I hope you can see the screen of my device on pic joined.
Please tell me what happens and what kind of repair I must do
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Hi looks like there might be some Hardware damage around the LCD like you suspect

joinn this Facebook group a lot of good knowledgeable people on how to repair and replace LCDs

good luck and please do keep us posted as it might help someone else with a repair

Thank you for this kind answer.
How to know if the problem comes from the LCD screen ?
Because when I put the power on the diagnostic starts then some knobs stays with light on

open up the Emu sampler and check the LCD… release any pressure on the LCD from the front panel mount.

Be careful the CCFL inverter will shock you if you are investigating while the unit is on and touch the metal on the front panel. Unhook the CCFL Inverter while diagnosing.

If you don’t understand any of the above just quit and get some technical help

Thank you for your kind advice I’m going to investigate again and see if they are any pressure on the screen.

Yes thank you for this advice indeed I’ve just opened the EMU and have a look at welds around the card back the screen and then my friend found default on a weld.
He has good method he manages a small business DMSS-AUDIO to repair electronic instruments he is living in south of France near Bordeaux.
I hope this post may help also French users if the have any problem with electronic instruments they can try to join David here : https://fr.linkedin.com/in/dmssaudio