Korg kronos 2 screen not touching well

Please experts what could be the problem of korg kronos 2 screen not touching well.

Is it the touch screen problem or technical problem?

I had a couple of M3s back in the 2000s. I learned, quite quickly, that the Korg TouchView screens don’t hold up to well to touching them with fingers. My hypothesis, and it is just that, is that the surface area of a finger touch displaces too much screen volume and eventually leads to decreased performance. When I got my Kronos 2, I never touched the screen with my fingers, only a plastic stylus. I have not observed any performance declines over the time I’ve had it. Similarly, I got an M3 module with a recently replaced screen and after only using a stylus on it I haven’t had a problem with it, either. Given Korg’s track record with their touch screens, I’d bet it is the screen.

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Thanks for valid contribution. It’s welcomed

But I already ordered the Kronos touch screen from syntaur. I got a mail already that it will arrive in 7days time.

I’m hopeful.