Virus Ti Snow Phone Jack

Hey guys! So I ordered a Phone Jack for the Virus ti, because my left one broke… I soldered in and for some reason I can’t go stereo anymore. When my left one is connected, my right output doesn’t work. Any ideas?

Our information is that all of the jacks used on the Virus are identical - but maybe that is incorrect. Did the original jack have four solder pins in the same configuration?